Psychic Reading Home > FAQ - Frequently Asked Questions
Psychic Reading Home > FAQ - Frequently Asked Questions

FAQ - Frequently Asked Questions

Need help quickly?

The fastest way to resolve any issue (including refunds, payments or reading concerns) is to email us directly:

psychichelpdesk@gmail.com
admin@accesspositive.com.au or call 1800 222 362

We aim to respond as quickly as possible and resolve all issues fairly and professionally.

Below are some frequently asked questions from our clients. If you would like us to add a question, please contact us.

1. What are the payment options for a psychic reading?

2. How does the phone reading work using the auto credit card platform?

3. What name will the charge appear on my bank statement?

1. What are the payment options for a phone psychic reading?

You can make payment using a credit or debit card via our automated phone system.

Important: If you have any issues, please email us at psychichelpdesk@gmail.com for faster assistance.

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2. How does the phone reading work using the auto credit card platform?

To start your reading:

  1. Call the service number 1800 732 337
  2. Enter or create your Member ID
  3. Add credit using your card
  4. Select your psychic or connect to the next available one
  5. Begin your reading immediately

You can reuse unused minutes anytime using your Member ID.

If you have forgotten your Member ID, please email us at psychichelpdesk@gmail.com or call the helpdesk on 1800 222 362 .

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3. What name will the charge appear on my bank statement?

Charges will appear as:

Access Positive, Langford

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4. Who is your best psychic?

All our psychics are carefully selected and meet our standards. The best psychic for you depends on your personal connection and preferences.

You can contact our Helpdesk or email us and we can guide you to the most suitable psychic.

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5. I did not use all my minutes. How do I use them?

Your Member ID allows you to reuse any remaining minutes.

If you have forgotten your Member ID, please email psychichelpdesk@gmail.com and we will assist you.

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6. I am not happy with my reading. How do I get a refund?

We offer a FULL REFUND if you are not satisfied.

Please email us immediately:
psychichelpdesk@gmail.com

Include your name, date of call and details. We will review and assist promptly.

See full refund policy:
Refund Policy

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7. Are your readings 100% accurate?

We aim for high accuracy, however no psychic service can guarantee 100% accuracy. Outcomes may change based on personal choices and circumstances.

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8. Is this a secure service?

Yes. All communication is private and confidential.

Payments are processed securely and credit card details are not accessible to psychics or staff.

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9. Can I book a specific psychic?

Yes. Visit the Psychic Readers page to find access codes and availability.

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10. Can I use PayPal?

Currently we accept Visa and MasterCard only.

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11. Do you offer promotions?

Yes, we occasionally offer promotions. Please check the website for updates.

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12. What if I am not satisfied?

If you feel the reading is not right, end the call within the first 5–15 minutes.

Then email us at psychichelpdesk@gmail.com for assistance or refund.

 

 

Disclaimer

This psychic site and its owners are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from using this site, the psychic contractors listed on it, or its content. By giving us your email address you agree to allow us to send you occasional marketing materials. We will never pass your details to another company.

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