Psychic Reading Home > Privacy Policy

Privacy Policy

1. Information We Collect

We may collect personal information including:

• Your name and contact details
• Email address
• Payment and billing information
• Details relating to your use of our services
• Any information you voluntarily provide during readings or communication with us

2. How We Use Your Information

Your information may be used to:

• Provide and manage our services
• Process payments securely
• Respond to enquiries and support requests
• Improve our services and customer experience
• Send occasional service updates or promotional material, which you may opt out of at any time

3. Payment Security and PCI Compliance

All credit card payments are processed through secure, PCI-compliant platforms.

Important: your full credit card details are not accessible to our psychics or staff at Access Positive Pty Ltd. Payment processing is handled by secure third-party providers designed to protect your financial information.

We do not store complete credit card details on our systems, and our staff and contractors are not given access to full card data used in payment transactions.

4. Sharing of Information

We do not sell, rent or trade your personal information to third parties.

We may disclose limited information only where necessary:

• To payment processors for secure transaction handling
• To service providers assisting in operating our website or services
• Where required by law, regulation, court order or lawful request

5. Confidentiality of Readings and Communications

We respect the confidentiality of your readings and communications with us.

Calls, chats, emails or other communications may be monitored or recorded for training, quality assurance, complaint handling, fraud prevention or service improvement. Any such information is handled with care and treated as confidential within the limits of law and operational requirements.

6. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve website functionality, analyse visitor traffic and enhance user experience.

You may choose to disable cookies through your browser settings, although some features of the site may not function as intended.

7. Data Security

We take reasonable administrative, technical and operational steps to protect your personal information from loss, misuse, unauthorised access, alteration or disclosure.

However, no system of internet transmission or electronic storage is completely secure, and therefore we cannot guarantee absolute security.

8. Your Rights

Where applicable, you may request:

• Access to the personal information we hold about you
• Correction of inaccurate or outdated information
• Removal of your personal information where appropriate and legally permitted
• To opt out of promotional emails or marketing communications

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of those external sites, and you access them at your own discretion.

10. Retention of Information

We retain personal information only for as long as reasonably necessary for business, legal, accounting, dispute resolution, fraud prevention and service-related purposes.

11. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from persons under the age required to legally use our services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page and take effect from the date of publication.

13. Contact Us

If you have any questions, requests or concerns regarding privacy, please contact us:

Email: psychichelpdesk@gmail.com

We will do our best to respond promptly and appropriately.

This Privacy Policy is intended to explain our general privacy practices and does not form a guarantee of uninterrupted security or error-free operation.

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